Terms & Conditions

GENERAL TERMS & CONDITIONS

 All sales are final.

All monies once received are non-refundable.

As with any of our custom and hand crafted projects, the nature of wood will always bring about elements of inconsistencies. 

Our wood is kiln-dried.This is done so to as much as possible remove moisture and kill-off anything that may be alive within the wood. As with any living, breathing product there is always a potential of unintended affects that come from nature. 

As with any of our custom and hand crafted projects, we will do our best to give good insight as to what the finishedproduct will look like. The signing of this Work Order is an acceptance of your as is purchase.

Some wood materials, such as live-edge slabs and stumps can be at risk of being available by time the work order is signed, please be aware that this could effect your selection or pricing from time of our original quote. 

For all raw steel legs and/or hardware, a natural and minimal surface rusting may occur over time, which can be easily cared for by the buyer. (Detailed care information can be found on our website) 

For oiled finish wood surfaces minimal care will be required, which can be easily performed by the buyer.  (Detailed care information can be found on our website)

Rosewood co is not responsible for any damage of property or harm to persons. Refer to our website for further detail.

 RSWDco does not accept returns or exchanges once items have been purchased. If there is ever anything wrong with your purchase once you have received it, feel free to contact us, your satisfaction is a priority to us. We are happy to talk about it. 

Anything else you want to chat about? We'd love to hear from you! Simply fill out the 'Contact us' form and someone will be in touch soon.